Do you have purchasing responsibilities, but never really took a formal course? Or perhaps you did and just aren’t connecting the dots between the terms and concepts to the application. Join us for this interactive webinar where we’ll define some terms, see how they apply, and demonstrate some of the pros and cons to purchasing techniques. Instructor: Mike Letson REGISTER NOW

Presenter: Erica Bristol Legal disputes are usually resolved through state and federal litigation, which can be expensive, time consuming and require representation by an attorney. This webinar will provide small business owners with efficient, cost effective alternative dispute resolution (ADR) methods such as small claims court, mediation, and arbitration; drafting ADR clauses in contracts, pros and cons of ADR, and state and federal ADR laws to be aware of. REGISTER NOW

Presenter: Erica Bristol This webinar will provide small business owners with information for negotiating an asset purchase agreement such as conducting “due diligence,” determining the proper parties; negotiating the purchase price, using an escrow company; promissory notes and security agreements, standard contract terms to look out for; and post-closing considerations. REGISTER NOW

All too often I see people thrown into situations because they are just expected to know. Leading a short-term, laser focused improvement effort called a Kaizen Event or Blitz is no different. This webinar will cover who should be involved, the structure using a 5-phase project management approach, and tips based on years of experience. Instructor: Michael Letson REGISTER NOW

Sales and Operations Planning (S&OP) is a structured process intending to help align demand, supply and financials at summary level. This webinar will go through the S&OP Cycle, which is a decision-making process, not just a plan. You will walk away with a good understanding of what S&OP is, but it will be up to you to decide how you should implement it. Instructor: Michael Letson REGISTER NOW

Presenter: Erica Bristol   This webinar will provide small business owners with the basics for entering into co-owner agreements such as pre-contract considerations; restrictions on selling ownership interests to third parties such as rights of first refusal, “drag along” and “tag along” rights, and triggering events such as death, disability, divorce, and lack of participation in the business. REGISTER NOW

The need to provide safe tools for employees is a critical necessity of leadership. Machine guarding for when in use, and a robust lock out tag out process for when maintaining them are two examples. This webinar will briefly cover the what’s, when’s, and how’s from a Cal/OSHA perspective. Instructor: Michael Letson REGISTER NOW

  Presenter: Erica Bristol This webinar will introduce small business owners to the basics of commercial leases. Attendees will learn the differences among “gross,” “net” and “triple net” leases; conducting property inspections; rent, abatement, and “common area maintenance” (CAM) charges; use and signage restrictions; personal guarantees; build-out terms and obligations; determining who is responsible for maintenance and repairs; subleasing; and other information business owners should know before signing the lease, including when to “walk away.” c

Presenter: Erica Bristol This webinar will teach small business owners how to protect legal rights in creative materials such as photographs, software, music, videos, website content, educational courses, books, and other publications. Attendees will learn the basics of copyright law; requirements for copyright protection; determining and transferring ownership; the benefits of copyright “registration”; “works made for hire” and important considerations for works created by employees and independent contractors; and how to avoid infringing the copyrights of others. REGISTER NOW

    AI chatbots have moved from clunky scripts to intelligent assistants that can answer customer questions, recommend products, and support sales around the clock. In this session, you'll learn exactly what AI chatbots are, how they work, and what they can do for your business. We'll cover the full spectrum of options: done-for-you platforms like Tidio and Gorgias, plus DIY approaches using Claude, ChatGPT, Base44, and Lovable that let you build and deploy a custom chatbot without coding. You'll…

    Scrum is a structured and disciplined, team-based approach to product development and project management. Its premise is focused around converting customer requirements into usable products quickly, then re-evaluating those requirements and working the cycle again. We’ll start off with how Scrum works, cover the roles and responsibilities, the Scrum Cycle, and finish with keys to success using Scrum. If you are interested in exposure to the Scrum Process and how it differs from the way projects are managed…

Have you ever been forced into an FMEA exercise that felt like a marathon through the jungle with no shoes? This webinar will take a different approach to the risk analysis tool that so many customers require of their suppliers. And, if you haven’t had that experience yet, please attend this webinar so you can avoid that painful experience in the future. We will cover both Design and Process FMEAs. Instructor: Michael Letson REGISTER NOW

This is the hands-on workshop where you finally stop letting your best ideas get lost in the chaos of sticky notes, late-night voice memos, and that one Notion page you swear you’ll organize “someday.” Together, we’ll take the brilliance already living in your head, the stories, the tone, the values, the way you explain things when you’re talking to a real person and train a custom GPT to think, write, and support your business like a tiny digital version of…

Presenter: Erica Bristol   This webinar will discuss legal issues in ecommerce, such as using electronic contracts, signatures and records with clients and vendors; state and federal laws; and reducing liability online. REGISTER NOW

Most product decisions are made on gut feeling, and that's an expensive habit. In this session, you'll learn how to use AI tools to analyze market trends, validate demand, and stress-test product ideas before you spend a dollar on inventory. We'll cover how to use ChatGPT, Claude, and Perplexity to uncover unmet customer needs, analyze competitor gaps, and make go/no-go decisions based on data rather than guesswork. Walk away with a repeatable AI-powered research process you can use for every…

  Presenter: Erica Bristol   This webinar will provide the legal requirements for “home improvement contracts” used by roofers, flooring companies, and other contractors regulated by the California State License Board (CSLB), such as homeowner 3-day, 5-day and 7-day cancellation rights, using “home improvement salespersons”; deposit restrictions; and insurance, workers’ compensation and other mandated disclosures. REGISTER NOW

Consumer shopping behavior is shifting fast. More people are using AI tools like ChatGPT and Perplexity to discover and evaluate products before they ever visit a store. In this session, you'll learn what this shift means for your business, why some brands will thrive and others will become invisible, and the practical steps you can take today to make sure your products show up in the new AI-driven shopping landscape. Walk away with a clear understanding of where ecommerce is…

Presenter: Erica Bristol   Intellectual Property (IP) is one of the most important sources of revenue for businesses. It is also one of the greatest sources of liability and revenue loss. Companies of all sizes must be aware of how to create, protect and enforce their IP and related rights, as well as how to help prevent or help reduce the risk of IP infringement claims and litigation. This presentation will educate small business owners on the basics of intellectual…

  Presenter: Erica Bristol   This webinar will discuss unknown and often underutilized strategies for exploiting the company’s intellectual property (IP), such as understanding IP as an asset; how IP can provide a competitive advantage; licensing for additional revenue streams; enforcement strategies; and sale of company IP.   REGISTER NOW